Privacy Policy

Orvixa (“we”, “us”, “our”) provides franchise management software and related services. This Privacy Policy explains how we collect, use, store and share personal information when you visit www.orvixa.cloud or use Orvixa products.

1. Information we collect

We may collect:

• Account and contact data — name, work email, phone, company, role and franchise location details when you request a demo, trial or support.
• Usage data — product interactions, feature usage, device/browser type, approximate location (for currency display) and log diagnostics.
• Payment data — processed by our payment providers; we do not store full card numbers on our servers.
• Communications — messages you send to sales or support.

2. How we use information

• Provide, secure and improve franchise management software
• Respond to demos, trials, sales and support requests
• Display localized pricing and relevant product content
• Send service notices and, with consent where required, product updates
• Detect abuse, prevent fraud and meet legal obligations

3. Legal bases (where applicable)

Depending on your region, we process data based on contract performance, legitimate interests (product improvement and security), consent (marketing), or legal obligation.

4. Sharing

We may share data with infrastructure, analytics, email and payment processors that help us operate Orvixa, under appropriate agreements. We do not sell personal information. We may disclose information if required by law or to protect rights and safety.

5. International transfers

Data may be processed in countries other than your own. Where required, we use appropriate safeguards for international transfers.

6. Retention

We retain personal data only as long as needed for the purposes above, including legal, accounting and dispute-resolution requirements.

7. Security

We use encryption in transit, access controls, role-based permissions and operational safeguards appropriate for a multi-tenant SaaS platform. No method of transmission is 100% secure.

8. Your rights

Depending on your location, you may have rights to access, correct, delete, export or restrict processing of your personal data, and to object to certain processing or withdraw consent. Contact support@orvixa.cloud to submit a request.

9. Children

Orvixa is a business product and is not directed to children under 16.

10. Changes

We may update this policy periodically. Material changes will be reflected by updating the date above and, where appropriate, additional notice.

11. Contact

Privacy questions: support@orvixa.cloud
Orvixa — 3rd Floor, 181-182 GTC Building, PU4, Behind Malhar Mall, AB Road, Indore, Madhya Pradesh 452010, India